Shipping & Delivery Policy

Shipping & Delivery Policy – Sexy Time Hume

At Sexy Time Hume, we are committed to delivering your order as quickly and safely as possible. This Shipping & Delivery Policy explains how orders are processed, dispatched, and delivered to customers shopping from the United Kingdom.

Shipping Destination

We currently deliver to addresses within the United Kingdom.

Orders are fulfilled through our trusted logistics and fulfilment partners to ensure reliable and secure delivery.

Order Processing

Once your order has been successfully placed, we begin preparing it for dispatch.

  • Orders are usually processed within 1–3 business days.

  • Business days are Monday to Friday, excluding UK public holidays.

  • Orders placed during weekends or public holidays will be processed on the next business day.

Order processing includes payment verification, quality checks, packaging, and preparation for shipment.

Shipping Options

Economy Shipping

  • Delivery Time: 5–8 Business Days

  • Cost: FREE

Standard Shipping

  • Delivery Time: 3–4 Business Days

  • Cost: £15.00

Delivery times are estimates and may vary depending on your location, courier availability, and seasonal demand.

Delivery Information

Please note the following:

  • Delivery estimates begin after your order has been dispatched, not from the date the order is placed.

  • While we aim to meet all estimated delivery times, these are not guaranteed.

  • Unexpected delays caused by weather conditions, customs, courier networks, peak shopping periods, or other circumstances beyond our control may occasionally occur.

We appreciate your patience if delays happen.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email.

Where available, tracking information will also be provided so you can monitor the progress of your delivery.

Shipping Address

Please ensure that your shipping address is complete and accurate before completing your purchase.

Sexy Time Hume cannot accept responsibility for orders delayed, returned, or lost due to incorrect or incomplete address details provided during checkout.

Delivery Problems

If your order arrives damaged, incomplete, or has not arrived within the expected delivery timeframe, please contact our support team as soon as possible.

We will work with our courier partners to investigate the issue and help reach a suitable resolution.

Lost or Delayed Shipments

If your parcel appears to be significantly delayed or lost in transit, we will open an investigation with the shipping carrier.

Investigation times vary depending on the courier's procedures, and we will keep you informed throughout the process.

Peak Seasons & Public Holidays

During busy shopping periods, promotional events, or UK public holidays, order processing and delivery times may be slightly longer than normal.

We always do our best to minimise delays and appreciate your understanding during these periods.

Changes to This Policy

We may update this Shipping & Delivery Policy from time to time to reflect changes in our services, fulfilment process, or legal obligations.

Any updates will be published on this page and become effective immediately after publication.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Sexy Time Hume

Address: 2/49 Sheppard St, Hume ACT 2620, Australia

Website: sexytimehume.shop

Phone: +61 2 6260 2211